This is a most uniquely appropriate role for data engineers that enjoy helping others understand best practices and can interact with customers ranging from highly technical senior engineers to high level business decision makers.
The Alooma Solutions Engineer role is for data engineers who thrive on finding creative solutions to customer problems and enjoy educating others. Is this a development role? Yes. Is this a customer facing role? Yes. Is this the most amazing opportunity to learn and use the best data and development tools in the industry? Heck yes.
Warning: if you’ve never worked directly with customers and experienced the thrill of impacting a sale, you should know that it is intoxicating… perhaps even addictive.
Responsibilities:Identifying customer business requirements and educating customers about how our solution fitsBuilding joint customer strategies with sales and services to encourage product adoptionProviding live demonstrations of Alooma to prospective customersAnswering Alooma product questions and helping customers and prospects to take full advantage of the Alooma productWorking with customers to integrate Alooma with their existing data sources and other big data toolsBuilding technical trusted advisor relationships with key decision makers, visiting customers on occasion, and serving as a customer's technical point of contactEducating prospects on product implementation and usageLearning about customers' successes and challenges, sharing customer feedback within Alooma, and advocating for customer interestsDocument and maintain a reliable hand-off process with the post sales team.Communicating customer feedback and perspectives to appropriate teams to be considered in product strategyDocumenting technical considerations, collecting existing articles, and contributing tointernal knowledge bases as a resource for other teams, customers, and partners
About You:3+ years of experience working with big data (i.e. data engineering)Good understanding of SQL and modern databases (MySQL/Postgres/Oracle/SQL server)Knowing your way around a *nix shell Good knowledge in Python/Ruby or Scala (the work is mostly in python and SQL, so willingness to pick up Python is key)Team-oriented and possess strong collaboration skillsPassionate commitment to quality and successExcellent verbal and written communication skillsAbility to quickly solve technical and business-related challengesAble to relate technical concepts to customers of all technical backgroundsComfortable working in a fast-paced and dynamic environmentMust be legally authorized to work in the United States
Bonus Points:Solutions Engineer/Architect/customer-facing experienceDBA/Production Engineering experienceAnalytics and BI experience