Director of Sales Operations

SalesFull-timeRedwood City, CA
The Director of Sales Operations is the key operating partner and functions as a "chief of staff" to the VP of Sales. Together, you’ll share joint responsibility for the operation of Alooma’s sales organization. The responsibilities include virtually every aspect of running a technology sales organization including, but not limited to, organizational design, go-to-market strategy, management of operating metrics, deal flow, systems design and project management, compensation plan design, sales enablement, sales process and rules of engagement oversight. This role is the key internal hub to every stakeholder that interacts with the sales organization. This includes a strong partnership with the marketing leadership team and marketing operations.

We’re looking for the most talented people to help take Alooma to the next level. For individuals who aspire to eventually operate as a general manager or CXO, this role is an opportunity to learn the key skills of scaling and running a sales organization.
Responsibilities:
  • Run day to day of sales organization operation, from lead to close to renewal
  • Build and run the organization to support operations functions, including org design, forecasting, territory and segmentation, metrics and analytics, sales productivity analysis and tracking
  • Manage large, complex cross functional projects, including annual financial planning, organizational readiness, and system change management
  • Join in creating the strategy for customer acquisition and talent development for the future of the company
  • Liaise with key internal stakeholders from Product, Marketing, Finance, Business Operations, and others to provide support to the sales team
  • Evaluate new products and technologies in the sales ecosystem
  • Assist in the development and management of the marketing automation infrastructure
  • About You:
  • Bachelor’s degree
  • 5+ years of analyst, sales operations, or strategy leadership
  • SFDC admin certified
  • Demonstrable expertise in creating analytical tools and developing work processes based on MS Office suite (Excel, Access, SharePoint), Salesforce.com, and/or other enterprise level commercial systems
  • Relevant SaaS Sales Operations experience
  • Bonus Points:
  • 5+ years in leadership with distinguished track record of success
  • SQL proficiency
  • Be an inspirational, thoughtful compassionate leader
  • Exceptional organizational and planning skills
  • Marketo experience preferred
  • Extremely strong quantitative skills
  • Top tier management consulting experience preferred
  • Experience using and developing reports, metrics and dashboards with Salesforce.com
  • Strong communication skills, including written and verbal communication experience with senior management
  • Experience working in high-growth, performance focused environments
  • Deep interest using data analysis to drive sound decision-making